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buell-driver
Joined: 23 Jul 2006 Posts: 173
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Posted: Sun Nov 30, 2008 1:22 am Post subject: Problem with NITRO TONE MUSICAL INSTRUMENTS |
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Ordered some Suhr accessories in the online shop of NITRO TONE MUSICAL INSTRUMENTS a few weeks ago. Paid an amount of 880 dollars via PayPal but did not receive my ordered stuff until this day.
Already tried to contact them via email, no response or mailer daemon report. Tried a dozen times to call, always had to leave my message. No response neither! Webstore no more available (www.thatnewsound.com).
I just can't reach them!!!!!!! What about them???? What the heck is going on there...?
Anyone knows something about the actual status of Nitro Tone Musical Instruments?
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ratter
Joined: 30 Oct 2008 Posts: 9
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Posted: Thu Dec 04, 2008 11:38 am Post subject: |
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You just reminded me that I ordered an SSV from them months ago and never received it. I had forgotten all about it! Now I have to go see if they charged my CC. I got a confirmation email on the order, but subsequent emails/phone calls went unanswered....
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Alpedra
Joined: 16 Apr 2007 Posts: 206
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Posted: Fri Dec 05, 2008 3:43 am Post subject: |
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I donīt know about their current situation right now.. but one year ago I bought a set of Suhr pickups from them. I had lots of communications issues. After 2 or 3 months of emails (a few of them unanswered) and waiting, I got the pickups... but I donīt think I want to deal with them again.
Edit: BTW.. I think they a different site. Try here: http://www.nitro-tone.com/hsquare.html
2nd Edit: But.. not email or phone contact in there.. |
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buell-driver
Joined: 23 Jul 2006 Posts: 173
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Posted: Fri Dec 05, 2008 6:02 am Post subject: |
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Sorry about my extroverted behavier now, but that "Nitrotone" shed is quite a sh*t house!!!!!!!
But it seems that I am not f*cked up alone with their lousy service...
Is their store still existing or do they became insolvent??? That would'nt be a surprise in my eyes... |
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